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GMAC/ResCap to lay off 5,000 – Close GMAC Retail, Homecoming Wholesale

by Morgan on September 3, 2008

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GMAC/ResCap are pulling way out of the mortgage industry as they announced the closing of all 200 GMAC Mortgage retail branches and the elimination of Homecoming wholesale loan originations.  The company also announced the layoff of 5,000 employees tied to the two operations.  The company is also looking at a possible sale of its home loan servicing division.

Not surprising as ResCap has taken huge hits, forcing the belagured parent company to inject tons of capital in to a money losing venture.   ResCap will continue to originate mortgages through correspondent and direct lending channels.

From the press release:

On Sept. 2, 2008, a plan was approved that included closing all 200 GMAC Mortgage retail offices, ceasing originations through the Homecomings wholesale broker channel, further curtailing business lending and international business activities, and right-sizing functional staff support. In addition, the company is evaluating strategic alternatives for the GMAC Home Services business and the non-core servicing business. These collective actions will reduce the ResCap workforce by approximately 5,000 employees, or 60 percent. Approximately 3,000 employees will receive notification this month with the majority of the remaining 2,000 reductions expected to occur by year-end.

“While these actions are extremely difficult, they are necessary to position ResCap to withstand this challenging environment,” said ResCap Chairman and Chief Executive Officer Tom Marano. “Conditions in the mortgage and credit markets have not abated and, therefore, we need to respond aggressively by further reducing both operating costs and business risk.”

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  • Interesting that they are shutting down retail and not wholesale. I know you believe wholesale is on a death watch, but I believe getting rid of retail and having more effective wholesale is the way for these companies to go. There is no way retail can originate as effectively and efficiently as the broker channel with the appropriate safeguards in place (like actually underwriting the loans or vetting potential brokerages). Maybe they figured this out?
  • actually they are shuttering wholesale on the homecomings side of the
    game and only sticking with retail and correspondent lending.
  • Fielding Mellish
    Retail gone. Wholesale gone. Looking for a buyer for their servicing operations. And we're supposed to belive that they'll continue to operate the correspondent division? Don't think so. Expect that shoe to drop soon, hastened by a reluctance of smart correspondents to lock loans with a company whose continued existence is so precarious. Remember American Home Mortgage?
  • Fielding - you're right. As a former correspondent lender who got
    stuck with loans when new century tanked I can guarantee you that they
    are going to see the core side of the business collapse with a lack of
    confidence.
  • James
    GMAC will continue to originate loans through ResCap channels: GMAC Bank correspondents, GMAC Mortgage direct; Ditech call centers; and the GMAC Mortgage Charlotte, N.C., call center. the Charlotte Center is expanding operations from 70 loan officers to 120.
  • As a real estate agent making a living selling homes. . .my options seems to be getting smaller and smaller. . who is going to fund new mortgages at the end? The goverment can do so much.
  • wow - this is big news. GMAC even runs banner adds at the top of this page.
    Looks like this will not only effect the employees of GMAC/homecoming but a large number of ad firms all over the country.

    “Lenders need to do more than just cut back on their expenses,” said Andrew J. Schell, managing partner at Mortgage Banking Solutions. “To survive in this lower margin world, lenders must find ways to optimize their operations and adapt to achieve sustainable profitability by fundamentally changing the way they do business.”
  • jobless in NJ
    I was part of the layoff today..... from our bottom of operations view, it could be seen a mile away. I have now been an employee of two of the biggest home lending operations out there. It was good while it lasted. I made it thru the refi boom and cashed in with ditech. If anyone is still out there... still standing.....RUN NOW! Yes, I will agree that this industry is cyclical, but its just not worth the roller coaster ride anymore. So now I look for a new job along with all the other sad souls that no longer have loans to process and fund. Thanks for listening, just figured i would vent a little
  • louise
    I was laid off from GMAC/Rescap on 8-6, originally hired with Ditech.com, asked to switch over to retail in January this year. The switch was sold to me and approximately 12 others processors from Ditech that the retail side would be the side to survive if there were layoffs. All 12 of those processors who went like little lambs, with 10 gone and 2 remaining. So jobless in NJ, sorry to hear about you getting laid off, but after a month of looking and sending resumes out to anyone that would accept my resume, not even one phone call, hopefully you will have better luck. I agree RUN NOW for those who are left. I am sure that the reason they did not completely close down Ditech here in Phoenix is due to the lease they have on the building and probably cannot get out of the lease.
  • mikew
    I wish all of the good hard working employees who have been negatively affected by these unfortunate closings the very best. I hope that GMAC is offering all of you a nice severance package.

    While I am happy to see a very large competitor of mine become nothing more than a dispised online originator ,I do feel deeply for all of the good employees during these challenging time.
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