Comments on: A Great Message for Us in the Business http://blownmortgage.com/2007/12/28/a-great-message-for-us-in-the-business/ #1 Free Home Loan Modification & Debt Relief Help For US Home Owners - Truths, Facts & News About the Mortgage Industry Sun, 15 Nov 2009 18:55:57 -0700 http://wordpress.org/?v=2.8.3 hourly 1 By: Tom http://blownmortgage.com/2007/12/28/a-great-message-for-us-in-the-business/comment-page-1/#comment-8502 Tom Sat, 29 Dec 2007 01:35:15 +0000 http://blownmortgage.com/2007/12/28/a-great-message-for-us-in-the-business/#comment-8502 I think it was inspirational speaker Zig Ziglar who said that life is 10% what happens to you and 90% how you react to it. 2007 was a challenging year in the business and I think 2008 is going to be even more so. But, challenging times require educated, sophisticated, well understood professionals who understand the market and can help their clients and referral sources navigate their way through the turmoils of the market. I'm looking forward to 2008 as an opportunity to provide excellent service and a high level of understanding and knowledge to an uncertain times. Bring it on! I think it was inspirational speaker Zig Ziglar who said that life is 10% what happens to you and 90% how you react to it. 2007 was a challenging year in the business and I think 2008 is going to be even more so. But, challenging times require educated, sophisticated, well understood professionals who understand the market and can help their clients and referral sources navigate their way through the turmoils of the market.

I’m looking forward to 2008 as an opportunity to provide excellent service and a high level of understanding and knowledge to an uncertain times. Bring it on!

]]> By: Vicki Lloyd http://blownmortgage.com/2007/12/28/a-great-message-for-us-in-the-business/comment-page-1/#comment-8501 Vicki Lloyd Fri, 28 Dec 2007 22:13:03 +0000 http://blownmortgage.com/2007/12/28/a-great-message-for-us-in-the-business/#comment-8501 Hi Morgan - I feel the same way you do about Seth, and have collected and read all his books (except the newest which should arrive in my mail in the next few days.) Along those same lines as "why not be great?" I have lately been keenly aware of noticing the rare "remarkable" (from his "Purple Cow" book) businesses and services, and comparing them to the many "forgettable" ones. (Locally, Trader Joe's market and my Lexus dealership's service department get "remarkable" ratings from me because they go "above-and-beyond" my expectations for customer service.) In our businesses, I think it's difficult to be remembered as any better than average unless we suceed in solving a last minute problem. Most times, if we are doing our remarkable jobs (of which much is invisible and behind-the-scenes), there will be NO last minute crises to solve. So how do you demonstrate "great" or "remarkable"? Hi Morgan –

I feel the same way you do about Seth, and have collected and read all his books (except the newest which should arrive in my mail in the next few days.) Along those same lines as “why not be great?” I have lately been keenly aware of noticing the rare “remarkable” (from his “Purple Cow” book) businesses and services, and comparing them to the many “forgettable” ones. (Locally, Trader Joe’s market and my Lexus dealership’s service department get “remarkable” ratings from me because they go “above-and-beyond” my expectations for customer service.)

In our businesses, I think it’s difficult to be remembered as any better than average unless we suceed in solving a last minute problem. Most times, if we are doing our remarkable jobs (of which much is invisible and behind-the-scenes), there will be NO last minute crises to solve. So how do you demonstrate “great” or “remarkable”?

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